We’re always happy to hear from you.
Whether you have a question about an order, need help choosing a piece, or simply want to learn more about Molico, our team is here to help.
Order Support
For questions about an existing order, please include your order number so we can assist you more quickly.
Product Questions
Need more information about sizing, materials, styling, or jewelry care? Send us a message and we’ll be happy to help you find the right piece.
Contact Details
Email: [support@molico.com]
Customer Care Hours: Monday–Friday, [9:00 AM–6:00 PM]
Response Time: Within [1–2 business days]
Messages received on weekends or public holidays will be answered on the next business day.
Before You Contact Us
You may also find helpful information on our:
- Questions & Answers page
- Your Delivery page
- Returns & Refunds page
- Caring for Your Pieces page
- Find Your Size page
We look forward to hearing from you.
Molico Customer Care